Redefining Limits: The Hidden Value of Hard

By |September 27th, 2012|

There is a value to pushing the limits and expectations on students that has been lost because the training community failed to define the value inherent in these methods. In not applying a performance objective [...]

Inspired vs. Required

By |December 19th, 2011|

A traveler saw two men cutting stone from a mountain and placing the blocks on carts. He asked them, “What are you doing?” One said, “Can’t you see? We’re cutting stones from this mountain.” The other man gave the traveler an understanding look and said, ….”We’re building a church.” (for non-USCG readers, sorry for the Coast Guard acronym speak – I’ll explain later) I am always screwing up; and I mean constantly. Not in big ways anymore, I’ve made all “those” mistakes and survived.  But with little things, the things that aren’t so obvious, I miss them all the time.  Later, when I look back, I’m amazed at how easy it seems to do things right.  Like my first real boss used to say, “I go to bed every night thinking I can’t get any smarter, and wake up every morning wondering how I could have been so stupid yesterday.”  That’s just life, I guess.  But recently, I came across a goof not so easy to spot and even harder to correct.  It’s something we do readily, backed up by years of tradition and practice, yet I believe it is the single biggest mistake that any of us ever make in our work life.  It causes us more unnecessary hassle and serves to incite more job dissatisfaction than anything, and until recently, I would never have guessed it was such a big problem, but it is. We use the chain of command. […]

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Mea Culpa – Repost

By |December 7th, 2011|

(Well – that took a little longer than I thought it should (3 years?) but Blagojevich finally found out he did something wrong.  A few years ago, the incredulous way he said “I did nothing wrong”  compelled me to write a few words on blame.  I’m re-posting now in honor of …accountability.)   After years spent over the ocean looking for lost, endangered, ill, or otherwise seriously troubled boaters, I have noticed something very common in most search and rescue cases.With the exception of a few medical evacuations (an accident is an accident), all emergencies at sea have a latent common denominator; regardless of the variables that define the emergency.In all but the most complex accidents, the cause of the emergency can be traced back to a bad decision made by the captain, and often made before leaving the dock.In other words, it’s always the captain’s fault.Think about this long enough and your experience will discover contradictions to the theory, but they will be weak contradictions at best.At the end of the day (or voyage), all things being equal, with the exceptions noted; when the Coast Guard’s search and rescue (SAR) alarm goes off, you can bet your next paycheck that some skipper somewhere screwed up. In the past I have been so convinced of my theory (and my own infallible perception) that I included my opinion about a skipper’s complete culpability into articles and lectures to the boating public. I’ve been a guest speaker at more than a few yacht club lunches or dinners. Not being a one to pull punches when so convinced, invariably I would get to the part where I blame them for all their woes and the Coast Guard’s often sleepless nights on duty. Some of them grunt and some of them nod (the nodders have never called the Coast Guard for help), but in the end they all draw my meaning from the semantics and almost never throw food. Good sea captains understand something I think. There is no one outside the boat. It is the complete isolation of being afloat that dooms captains to the burden of ultimate responsibility: No one else is there and in charge of anything but the captain. On land, when challenged about the condition of one thing or the practice of another, we can always point back to our predecessors or to the side to some outside variable that is well out of our control. On land, with so many people coming and going, adding their part to the operation of day to day things, we are supplied with an increasing number of persons to point at when things go wrong. Ashore, fault is flexible. It is much easier to look outside our circle of responsibility for the problem and for a minute, the people looking to us for answers can be confused by the fog we draw their attention to when we point. Sea captains don’t have that luxury. When they look outside the boat, there is nothing but the sea looking back. I’m jealous. Because it is the luxury of assigning blame that makes leadership ashore such a difficult task. Blame is a function of management (usually damage control) but accepting responsibility, the captain’s bane, realizing that~ “It’s all my fault.” is the polestar of a leader. Shame on those who assign blame when accepting it is imperative. This is what I have believed and preached to anyone who would listen. Had I known I was talking about myself I would have shut-up. A few years ago, safely entrenched in the ambiguity of  being an E-5 – the military equivalent of a line worker – I was listed as up for promotion and told by my supervisor, “Yup, pick someone to take over your position, train em, and you come down here and run the shop.” Oh sure, I acted confident enough. All I said was, “Done.” But I had heard clearly, “…you come down here and run the shop.” [insert long reflective pause] Shop supervisor? That was the guy I had been blaming for years. From my position of absolutely no responsibility outside my own world, I had usually fended off accountability for my mistakes, and often towards him. But when I said, “Done.” I knew that everyone would be blaming me for everything from now on. [another pause]…Crap.  As with those boat captains, I could find very little exception to the idea that any mistake or oversight could (and should) be traced back to a bad decision made by me. […]

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Generation Vet: The New Young Heroes

By |November 11th, 2011|

These young men and women (two-thirds of them were under 28 years old) had joined the service between 2003 and 2007. What that means is that they spent years of their young lives watching their friends and families come home dead or wounded and still said, “Sign me up.” At a time in the world where going into harms way was an “imperative” rather than a remote possibility, these people had volunteered anyway.

All Available Boats – Mariners on 9-11-2001

By |September 12th, 2011|

A Plea to Texas Lawmakers

By |September 15th, 2010|

I received a copy of a powerful letter sent to members of the Texas State Senate and Governor Rick Perry.  The Letter is from a reader whose grandson drowned last year.  Shortly after his death, she discovered that her state is one of the few that have no residential pool safety laws regarding access, and she is on a mission: Her letter is posted here so that other Texas residents can send it in, along with their support, joining Kim in her request that Texas enact legislation to better protect its children from drowning. _________________________ A Plea to Lawmakers: My name is Kim Southerland Jacinto and I was a grandmother. I’m not anymore. Last year my two-year-old grandson, Bryan, wandered next door – through an unlocked front gate – and into the neighbor’s pool.  After a desperate search he was found too late; the 93rd childhood drowning victim in Texas in 2009.  It was August.  There would be 20 more. Going through the obvious grief and pain of a loss so dear, my family is doing its best to move on.  But your grandchildren are supposed to bury you, so it has been hard to get past it all. Grief being what it is, and a grandmother’s love being what it is – I’ve been working hard to figure it out and more than that, actually do something.  I know you are very busy, but please bear with me through the hard things I’ve learned over the year since Bryan’s death: Drowning is the leading cause of death for Children under six years old in Texas. For every child that dies from drowning, another four are hospitalized for aquatic injury – some never fully recover. In 2009, the 113 childhood drownings were a state record; eclipsing the average of 70. 2010 is on track to break the record again. Residential pools and spas account for over half those deaths. The State of Texas has no laws governing access control of residential swimming pools. […]

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We are Smarter than Me

By |April 11th, 2010|

(With special thanks to Peter Stinson who first introduced me to the possibilities of WIKI Based knowledge management.) Of all the jobs in the Coast Guard, vessel inspections presents newcomers with the most seemingly insurmountable mountain of information to learn. Confused by the thousands of pages of regulations, NVICs, conventions, and other official guidance from U.S. and foreign agencies; three of us wanna-be marine inspectors from Sector Hampton Roads started sharing notes. Using Word and a shared folder, three things quickly became obvious: 1. We were duplicating massive amounts of research effort. 2. Keeping local files was cumbersome and wasn’t helpful to anyone else. 3. There must be dozens of new inspectors studying the same things we were. What we needed was a way to be able to share notes – in real time – at work or at home – with others like us in the same job. What we needed was a WIKI. Set-up over a long weekend, the Marine Inspector Qualification Guide has grown from three local users to over 1100 on three continents, creating hundreds of articles that relate to specific marine inspection tasks and competencies. […]

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The Missing Competency

By |December 16th, 2008|

Students of leadership in any organization have, at one time or another, considered defined leadership competencies as a road map of sorts for personal growth. They represent the qualities, talents, and abilities that make up the perfect leader.